We make every effort to fulfil all the orders placed. However, please note that there may be certain orders that is unable to process; and reserve the rights to cancel or reject the acceptance of such order and decision of in this respect will be final and binding on the customer. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, problems identified by our credit, fraud avoidance department or a result of certain unforeseen reasons.

Our Customer Care Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellation by the Customer
Cancellation by the Customer shall be only valid if made within 24 hours of placing the order. Please get in touch with our Customer Care executive if you wish to cancel the Order. For cancelling the Order, the Customer shall be required to send an email or a written confirmation to, with the invoice number along with the description of the product you wish to cancel.
On receipt of the cancellation notice we will cancel the order and refund the entire amount if the order has not been processed (Shipped) by us.

If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. Typically refunds are processed within 20 working days after cancellation approval.  Please note that we will not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank. If there is any delay, it will be the customer's responsibility to take it up with their respective credit card bank with the reference of Yash fans refund process reference.

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